Privacy Policy

Data controller and website operator

Data controller and enquiry operator: Jason Tham Kar Hou (professionally known as Jason Tham), a Probationary Estate Agent (PEA3595) under IQI Realty Sdn Bhd E(1)1584.

This is an independent property enquiry website and is not the official website of Alora Residences, Avaland or the project developer.

Business office: 26th–28th Floor, Tower D, Millerz Square, 357 Jalan Klang Lama, 58000 Kuala Lumpur, Malaysia.

Support email: jtkh0309@gmail.com

Telephone / WhatsApp: +60 17-284 4766

Service Hours: Monday - Sunday, 9:00 AM - 6:00 PM.

Information you choose to provide

This website does not contain an enquiry form. If you contact Jason through WhatsApp, email or telephone, you choose what information to provide. This may include your name, contact details and property preferences. Please do not send identification numbers, banking information or other sensitive information.

How your information is used

Jason Tham Kar Hou (professionally known as Jason Tham), Probationary Estate Agent (PEA3595), uses the information you choose to send to respond to your Alora Residences enquiry by telephone, email or WhatsApp, provide requested project information and keep a reasonable enquiry record. The information is not sold.

WhatsApp and direct contact

The enquiry buttons open WhatsApp with a short project-interest message for you to review and choose whether to send. This website does not receive or transmit the contents of your message. WhatsApp is a third-party service; its own terms and privacy policy apply once you open or use it.

Choice, access and deletion

You may choose not to contact the representative. You may request access, correction or deletion of enquiry information, or withdraw consent to future marketing contact, by emailing jtkh0309@gmail.com or messaging +60 17-284 4766. Withdrawal does not affect processing already completed lawfully.

Retention and security

If you choose to send the WhatsApp message or contact the operator by email or telephone, the resulting communication may be kept only as long as reasonably necessary to respond, maintain appropriate business records, meet legal obligations and resolve disputes. Reasonable safeguards are used, but no internet transmission, email or third-party messaging service can be guaranteed completely secure.

Cookies, hosting and measurement

No Google Analytics, Google Tag Manager, Meta Pixel or other optional advertising or analytics script is currently included in this website's source code. The hosting and security providers may process limited technical information, such as IP address, request time, browser details and security logs, to deliver and protect the website. If optional measurement or remarketing is introduced, this policy and any legally required consent control must be updated before activation.

Updates

This policy may be updated to reflect operational, legal or service changes. The effective date above identifies the current version.